How We Protect Your Information
A quick overview of the key pillars of tk69's privacy protection
SSL Encryption
All your data is protected with 256-bit SSL encryption. Every exchange of information between your browser and our servers is completely secure.
No data sold to third parties
Your personal information is never sold to advertisers or third parties. Data is only used where necessary to provide our services.
Your Rights Are Protected
You may request to view, correct, or delete your data at any time. All your rights under our Privacy Policy will be respected.
Secure Data Storage
Your data is stored in internationally certified secure data centers. Regular backups and anti-malware scanning are carried out consistently.
Cookie Transparency
Tk69 is transparent about which cookies are used and why. You have the option to disable non-essential cookies at any time.
Regulatory Compliance
Tk69 operates in compliance with international data protection regulations. Our Privacy Policy is reviewed regularly by legal experts.
01 Scope & Applicability
Tk69 is an internationally licensed online gaming and betting platform. Your privacy is not merely a legal obligation to us — it is a core commitment to our users. This Privacy Policy applies to the tk69 website, mobile app, and all associated services.
By creating an account or using tk69 services, you are considered to have accepted this Privacy Policy. Please read it carefully before registering.
This policy has been prepared in accordance with Bangladesh and international data protection regulations. We are committed to being fully transparent about how your personal data is used, and it is our responsibility to notify you in advance of any changes.
Although this Privacy Policy is published in Bengali, the English version shall take legal precedence. In the event of any dispute, the English text will be considered final.
02 What Information Is Collected
Tk69 collects two types of information from you — details you provide directly and data collected automatically. Each category is described below:
| Data Type | Example | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration Form / KYC |
| Contact Information | Mobile number, email address | Registration Form |
| Financial Information | Mobile banking number, transaction history | Deposit / Withdrawal Process |
| Technical Information | IP address, device type, browser | Automatically |
| Usage Data | Gaming history, betting patterns, and active session data | Platform Logs |
| Location Data | Country, city (IP-based) | Automatically |
Tk69 never collects or stores your full card number, CVV, or PIN. Payment details are processed directly through payment gateway providers and are never stored on tk69 servers.
03 Purpose of Data Collection
We collect your information only for specific and legitimate purposes. No data is retained unnecessarily. The reasons tk69 uses your information include:
- Account Management: For registration, login, and identity verification.
- Service Delivery: To deliver your gaming experience, betting features, and results.
- Financial Transactions: For deposit, withdrawal, and bonus processing.
- KYC & Security: For identity verification, fraud prevention, and anti-money laundering purposes.
- Customer Support: For resolving your complaints and inquiries.
- Personalized Experience: To show you promotions and offers tailored to your preferences.
- Legal Obligation: To comply with regulatory authority requirements.
- Platform Development: To analyze user experience and improve our services.
tk69 never shares your information with third parties for marketing or advertising purposes without your consent.
04 Data Sharing Policy
Tk69 never sells your personal information. However, limited data may be shared in the specific circumstances outlined below:
- Payment Providers: Minimum necessary information is shared with mobile banking and e-wallet providers to process transactions.
- Technology Partners: Technology service providers supporting platform operations have limited access to your data and are not permitted to use it for their own purposes.
- Law Enforcement: Sharing data as part of a court order or valid legal process is a legal obligation.
- Regulatory Authority: Certain information is required to be shared with the licensing authority.
Outside of the cases listed above, your information will not be shared with any individual or organization under any circumstances. Strict data protection agreements are maintained with all third-party partners.
05 Cookies & Tracking
Tk69 uses cookies to keep the website running properly and to improve your experience. Cookies are small text files stored on your device that help the website recognize you on return visits.
Types of cookies we use:
- Essential Cookies: Essential for login sessions and security — these cannot be disabled.
- Performance Cookies: Tracks page load times and errors — used to improve our service.
- Functional Cookies: To remember language preferences and settings.
- Analytics Cookies: To analyze user behavior (using privacy-friendly methods).
Please note: Disabling cookies in your browser settings may cause some services to function incorrectly. Your browser provides the option to disable all non-essential cookies.
Tk69 does not use third-party advertising network tracking cookies. Our analytics are entirely first-party based, and no personal data is shared externally.
06 Data Retention Period
Your data is never retained beyond what is necessary. The retention periods for different types of data are listed below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction Records | 7 Years | In Compliance with Financial Regulations |
| KYC Documents | 5 years after account closure | Regulatory Guidelines |
| Gaming History | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Quality Assurance |
| Log Files | 90 Days | Security Monitoring |
Once the retention period expires, data is securely deleted or anonymized. If a legal dispute is ongoing, relevant data may be retained for the duration of that period.
07 Your Rights
Under tk69's Privacy Policy, you have clear rights over your own data. Each of those rights is explained below:
Access
You may request to view the information tk69 holds about you.
Right to Correction
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Processing Restrictions
You may request that data processing be temporarily restricted under certain circumstances.
Portability
You may request your data in a structured, portable format.
Right to Object
You may object to the use of your data for marketing or profiling purposes.
To exercise any of the above rights, please contact our support team. We will respond within 30 days of receiving your request.
08 Security Measures
Tk69 uses industry-leading security technology to protect your information. The key components of our security framework are:
- 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
- Firewall & DDoS Protection: Servers are protected against external attacks.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Regular Security Audits: Regular audits conducted by third-party security experts.
- Anti-Fraud System: Suspicious activity is automatically detected and blocked.
- Data Backup: Regular backups — data can be recovered in the event of any issue.
That said, no method of transmission over the internet is 100% secure. You also play an important role in keeping your account safe — use a strong password and never share your login credentials with anyone.
09 Protection of Minors
Tk69 is strictly for users aged 18 and above. Collecting or storing data from minors is strictly against our policy. Age is verified during registration and confirmed through identity documents as part of the KYC process.
If we become aware that personal data of a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using tk69, please contact our support team and we will act promptly.
For Parents: tk69 provides parental control tools to help keep minors away from gaming. To learn more about responsible gaming, Responsible Gaming Visit the page.
10 Policy Updates
Tk69 reserves the right to update this Privacy Policy as needed. For any significant changes, you will be notified at least 30 days in advance via your registered email address or a notice on the platform.
Continued use of tk69 after any changes will be taken as your acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.
This Privacy Policy was last updated on January 2026Updated at. In case of conflict with any previous version, the latest version shall prevail.
11 Contact & Complaints
For any questions, requests, or complaints regarding our Privacy Policy, please contact our dedicated Data Privacy Team. We aim to respond within 30 business days.
Our support team is available 24 hours a day, 7 days a week. You can reach us via live chat, email, or our ticket system.
Privacy contact: [email protected]
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority. tk69 is always prepared to cooperate with regulatory bodies.