Summary of Key Policies
Key things to know before using tk69
Eligibility Requirements
To register on tk69, you must be at least 18 years old and hold a valid government-issued ID. Each person is permitted to hold only one account.
Payment Policy
Deposits and withdrawals are processed via mobile banking and e-wallets. All transactions are secure and encrypted.
Bonus Terms & Conditions
All bonuses and promotional offers carry their own wagering requirements. Please read the specific terms carefully before claiming any bonus.
Data Protection
Your personal data is protected by SSL encryption. It is never sold or shared with third parties — under any circumstances.
Prohibited Activities
Fraud, multiple accounts, and the use of automated betting software are strictly prohibited. Violations may result in permanent account closure.
Responsible Gaming
Tk69 is committed to promoting responsible gaming. Deposit limits, self-exclusion, and reality check tools are all readily available to players.
Important: By registering or accessing the tk69 platform, you are deemed to have fully accepted all of the Terms and Conditions set out below.
01 General Terms & Conditions
Tk69 (bun, hereinafter referred to as "the Platform" or "we") is an internationally licensed online gaming and betting service provider. It is your responsibility to read and fully understand these Terms and Conditions before accessing tk69's website, app, or any associated services.
These Terms and Conditions form a legally binding agreement between tk69 and the user. If you do not agree with any part of these terms, please refrain from using the tk69 platform.
Tk69's services are available only to residents of jurisdictions where online gaming is legally permitted. It is entirely your responsibility to ensure compliance with the laws in your area. tk69 does not support any illegal activity and accepts no liability for breaches of applicable law.
Although these Terms and Conditions are published in Bengali, the English version shall take legal precedence. In the event of any conflict, the English text will be considered the definitive version.
02 Account Registration & Verification
You must be at least 18 years old to open an account on tk69. Age restrictions are strictly enforced, and government-issued ID may be requested for verification. Protecting minors from gaming is one of tk69's top priorities.
You are required to provide accurate and complete information at the time of registration. Submitting false or incorrect details is a violation of our Terms & Conditions and may result in account closure and forfeiture of any funds held.
- Each person may register a maximum of one account.
- The mobile number and email address used during registration must be your own.
- Sharing your account login credentials (password, PIN) with anyone is strictly prohibited.
- Use a strong password to keep your account secure, and update it regularly.
- If you suspect unauthorized access to your account, contact support immediately.
Under its KYC (Know Your Customer) process, tk69 may request identity documents, proof of address, or other verification materials at any time. tk69 reserves the right to temporarily suspend withdrawals if the required documents are not submitted.
03 Deposits & Payments
Deposits on tk69 can be made via mobile banking and various e-wallets. Minimum deposit amounts are subject to change — please check the Payments page on the platform for the latest information.
- Deposits must be made from your own account; payments from third-party accounts are not accepted.
- After a successful deposit, your balance is typically updated within a few minutes.
- If you experience any issues with a deposit, please contact support with proof of the transaction.
- Tk69 does not charge any deposit fees, though your payment provider may apply their own charges.
Warning: Never send payments directly to a personal number on behalf of tk69. Only use the platform's official payment gateway.
All currency conversions are processed at the market exchange rate. tk69 is not responsible for any differences arising from currency fluctuations.
04 Withdrawal Policy
To withdraw from tk69, your account must have a completed KYC verification. Withdrawals cannot be processed on unverified accounts.
- Withdrawals can only be made to the same mobile banking or e-wallet account used for the original deposit.
- Standard withdrawals are processed within 24–72 hours.
- A minimum withdrawal amount applies — please see the payment page for details.
- The applicable wagering requirements must be fulfilled before bonus funds can be withdrawn.
- Tk69 may temporarily suspend withdrawals while a verification process is underway.
If fraud or unusual activity is suspected, tk69 reserves the right to place a withdrawal on hold pending investigation. Additional documentation may be requested in such cases.
05 Bonuses & Promotions
Tk69's bonuses and promotional offers are designed for both new and existing members. Each bonus carries its own terms, however, and you are required to read them before claiming.
- The welcome bonus is available to each user once only.
- The required wagering (rollover) conditions must be met before placing bets with bonus balance.
- Bonuses have a set expiry — any bonus not used within the specified period will be forfeited.
- Multiple bonuses cannot be claimed simultaneously unless otherwise stated in specific terms.
- Tk69 reserves the right to modify or cancel any bonus offer at any time.
Bonus funds and real deposit funds are tracked separately. Only real money may be withdrawn before the bonus wagering conditions are met.
If bonus abuse or any form of bonus hunting is detected, tk69 reserves the right to cancel the bonus and suspend the account.
06 Betting Rules
All players on tk69 are expected to follow a set of general betting rules that apply equally across the platform. These rules are in place to ensure fairness and transparency for everyone.
- Confirmed bets generally cannot be changed or cancelled.
- Bets affected by technical issues may be subject to review and reassessment.
- If an event is cancelled or suspended, stakes for the affected bets will be refunded.
- Odds changing during live betting is normal — the odds at the time of bet confirmation are final.
- Separate rules may apply to individual game and sports categories.
In Sports Betting, only official results are used to determine outcomes. Final settlement is made after the announcement by the relevant authority. In the case of disputed results, tk69's decision shall be considered final.
07 Prohibited Activities
The following activities are strictly prohibited under tk69's Terms and Conditions. Any account found to be involved in such activities will be subject to immediate action.
- Creating or operating multiple accounts.
- Using automated betting software, bots, or scripts.
- Registering with a false identity or using another person's information.
- Bonus abuse or exploiting loopholes in the system.
- Money laundering or transactions involving illegal funds.
- Using the platform in a way that is intended to harm other users.
- Cyber attacks or hacking attempts against tk69.
Important: If any of the above activities are confirmed, the account will be permanently closed and all balances forfeited. Legal action may also be taken where necessary.
08 Account Closure & Suspension
Tk69 reserves the right to temporarily suspend or permanently close any account under the following circumstances:
- If evidence of a Terms & Conditions violation is found.
- Failure to complete KYC verification or refusal to submit the required documents.
- If unusual or suspicious transaction patterns are detected.
- At the user's own request (self-exclusion).
- As directed by the relevant regulatory authority.
Users are generally notified before an account is closed, but in cases of serious violations, action may be taken without prior notice. You may also close your account at any time by contacting our support team.
09 Privacy & Data Protection
Tk69 takes the privacy of your personal information extremely seriously. Our Privacy Policy outlines in detail how your data is collected, used, and protected.
- Your information is used solely for service delivery and KYC verification.
- Your data is never sold or shared with third parties without authorization.
- All data is protected with SSL encryption.
- Information may be disclosed to regulatory authorities when required by law.
For more details, please visit our Privacy Policy Read page.
10 Limitation of Liability
Tk69 strives to provide uninterrupted and accurate service, but liability is limited in the following situations:
- Bets missed due to technical issues or server downtime.
- Issues with the user's internet connection or device.
- Unauthorized access to a user's account resulting from password sharing.
- Disruption or failure of third-party services.
Tk69 is not fully liable for any direct or indirect losses under any circumstances. Maximum liability is limited to the value of the transaction in question.
11 Responsible Gaming
Tk69 believes gaming should be an enjoyable form of entertainment. We want every player to game in a healthy, responsible way.
- Option to set deposit limits — daily, weekly, or monthly.
- Self-exclusion option — temporarily pause your account for a set period.
- Reality Check — view your gameplay statistics at set intervals.
- Cooling-off period — a tool to help prevent impulsive decisions.
If you or someone you know is struggling with a gaming addiction, please seek professional help. For more information, visit our Responsible Gaming View page.
12 Rule Changes
Tk69 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. For significant changes, notice will be sent to your registered email or posted on the platform.
Continued use of tk69 after any changes have taken effect will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.
For any questions or queries regarding these Terms and Conditions, please reach out to our 24/7 support team. We are always on hand to provide accurate information and assistance.
These Terms and Conditions were last updated in January 2026. In the event of any conflict with a previous version, the most recent version shall prevail.